A blog for Justin and Isabelle

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May 19th, 2005 by shoppingmum
Have you ever raise a complain to anyone / department / agencies etc about anything? Do you like the way those people on duty handling your complaints?
I used to receive complaints once in a while from parents about my teachers, their children’s progess, my books, well basically parents can complain about everything they don’t like. If I am feeling great that day, I’ll handle the complaints with a smile, and say “yes, yes, yes, I agree with you and I’ll check it out, ok?”. If I’m moody that day, I’ll normally ask one of my staffs to handle it, if it’s not serious. I really can’t get angry and “fight” back with the parents. So, I rather walk away and handle it later.
But lately, my problematic ex-principal of my kindergarden has left me with lots of complaints until I also feel like “pengsan” and really want to run away from things. But I can’t. I’ve just employ a new principal and being a devoted Christian, she said once she’s committed, she is. So I take her word for that. I just can’t let her handle all the previous “shits” by herself. I really admire her courage and boldness in accepting this job since I told her I’ve tonnes of problems and complaints to be solved.
She can really listens and talks to parents as well as teachers. I think she works too hard and got sick already 2 days ago, but still turned up to work yesterday. Hopefully these parents can really give her a chance and just keep in mind that changes can’t be made overnight. As a parent, if you complain or comment to any kindergarden nicely, the principal or person in charged will surely take a note. But don’t expect things to change overnight.
BTW, I really don’t understand why parents like to shout to teachers or principal. Don’t you think this is rude? If your own child saw what you did, I don’t think he/she will respect the teacher / principal anymore. Why can’t they talk politely, maturely, and nicely? And please don’t threaten the principal that you’re so and so, and can ask all the children to leave. If you have problems, talk to the principal, but don’t go looking for gang members. Arghhhh!!!
No wonder there’re insufficient of teachers in kindergardens and schools. So stressful to handle the parents, especially rude and unreasonable parents.

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